Phoneline Issues
We are currently aware of a problem with our phonelines that is preventing us from receiving any incoming calls. We ask that in the meantime you email us any questions to inquiry@4nrx-uk.md. Thankyou for your patience and understanding while we rectify this situation.
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Shipping Delays Notice
Due to Britain`s strike wave is growing, affecting mailing services across the UK . All mail delivery services to the United Kingdom will be subject to delay . Please allow 4 to 6 weeks for standard delivery. EMS has an estimated delivery time of 2 to 3 weeks. Thanks for your understanding on this!
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Delayed delivery due to UK strikes
Due to recent UK strikes , all mail delivery services to the United Kingdom will be subject to delay . Please allow 3 to 4 weeks for standard delivery. EMS has an estimated delivery time of 2 weeks. We do apologize for any inconvenience caused!
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Updated delivery time of regular airmail and EMS
With increasing the capacity of freight transportation by airlines, we`re glad to inform you that our shipping time has resumed to normal.
Regular airmail : 10 to 14 business days
EMS : 1 to 2 weeks
DHL : 3 to 5 business days
* The above transit time is an estimate of the time the courier will take to deliver the parcel, not a guarantee.
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Notice of postage fee adjustment
Please note that due to increase in postage prices worldwide, we have had to amend our shipping charges. Our new prices are as follows.
- Regular Airmail: £15
- Express Mail: £35
- DHL Express: £65
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Chinese New Year Holiday Notice
Please be informed that our office will be closed from 1 Feb 2022 to 3 Feb 2022 for Chinese New Year Holiday, and our business will be resumed normally on 4 Feb 2022.
Customers still can place the order in CNY holidays . However, all orders during the holidays can expect delayed deliveries. And tracking info. email will not be sent until 4 Feb 2022. Your understanding will be highly appreciated if our holidays bring any inconveniences.
Wish you a Happy Chinese New Year!
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Delayed delivery due to COVID-19
The rapid spread of coronavirus has had a major impact on global shipping, delays should be expected for delivery of all mail types until further notice. We apologize for any inconvenience caused.
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Updated delivery time of regular airmail and EMS
Due to insufficient air traffic capacity provided by airlines, it may take additional time in waiting for air allotment to convey airmail items to the United Kingdom .
We regret to announce that our regular airmail takes approx 30 days now . EMS has an estimated delivery time of 2 to 3 weeks. We do apologize for any inconvenience caused!
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Covid-19 Shipping Restrictions to the UK (January 6th, 2021)
Due to the impact of Covid-19 on flights into the UK, we regret that we are currently unable to send any orders to the UK via Regular Airmail or EMS Courier.
Orders will be shipped via Surface Mail until mail carriers lift the suspension on courier and airmail. Surface mail is free, however it can take up to 70-80 days for delivery.
If you have any further questions, please don`t hesitate to contact our customer service team.
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Covid-19 Coronavirus Update
Please be assured that we are maintaining the strictest of hygiene protocols within our pharmacy and are working harder than ever to make sure we maintain the high standards you expect from us.
We are still processing order in the usual time frame. However, Covid-19 has had a huge impact on airlines and airports, and as a result some deliveries may be unavoidably delayed. We apologise for any delays you experience because of this. Unfortunately it is beyond our control.
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27-02-2020 - BTC payment notice
For BTC payment, after you have made the Bitcoin payment, please could email us to let us know.
This is so that we could speed up the processing of your order.
Otherwise, there will be delays with the sending out of your order.
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